Apps such as Messenger and Whatsapp can be added to your website to enable customers to start an instant conversation with you; ask questions and get quick answers. What’s more we can automate some popular questions for an immediate responce.
We can take this a step further and use a combined service such as Live Chat which enables you to connect across multiple channels and manage all of your interactions in one place. Live Chat will sit on your website for instant questions when you are available to answer them, and be an all-in-one message service during other times. Find out more here.